Frequently Asked Questions
Everything you need to know about Growify and Shopify AI optimization.
Growify is an AI-powered product management platform for Shopify stores. It helps you optimize product titles, descriptions, SEO (meta title & description), pricing analysis, and competitor research—all in one place with real-time sync to your store.
You can sign up for any plan and use it free for 14 days. No credit card is required to start. After the trial, you can add a payment method to continue, or switch to the Free plan.
AI credits are used when you run AI optimization (e.g. title, description, or SEO) on products. Each product optimization counts as one credit. Your plan includes a monthly allowance; limits reset at the start of each billing period.
Yes. The number of stores depends on your plan (Free: 1 store, Starter: 1, Pro: 3, Enterprise: 10). You can connect and switch between stores from your dashboard.
Go to Billing & Subscription (or Profile → Subscription), then use “Cancel subscription.” You can optionally tell us why you’re leaving. You can resubscribe at any time.
AI can generate and optimize content in English, German, Turkish, Spanish, French, Italian, Dutch, and Polish. You can set the output language in the optimization options.
After connecting your store via Shopify OAuth, products sync automatically from Shopify to Growify. You can manage and optimize them in the panel, then push changes back to Shopify when you choose. Sync runs on demand and when you open the sync tab.
Use the AI SEO optimizer from the product list or detail view. Select products, choose the output language, and run optimization. You get suggested meta title and meta description; you can edit before applying. Each product optimized counts as one AI credit.
Growify lets you compare your products with competitors: prices, titles, and features. The Price Analysis and Market Research sections show opportunities and market data. Usage may be limited by your plan (e.g. number of competitor analyses per month).
In the Market Research tab you can select region and platform to see market data and compare products. Use it to spot pricing and positioning opportunities. Limits depend on your plan; see Pricing for monthly allowances.
Plans include a monthly export allowance (e.g. number of exports). You can export product data and reports from the dashboard. If you hit the limit, you can wait until the next billing period or upgrade your plan.
Image search suggests product images via AI and stock photo integrations (e.g. Unsplash). You can search by keyword and attach suggested images to products. Monthly image searches may be limited by your plan.
Limits are shown in your Profile and Subscription area and on the Pricing page. You can see product count, number of stores, monthly AI credits, competitor analyses, exports, and image searches. Upgrading your plan increases these limits.
Use the Contact form on the website, or the support email shown in the footer and in the app. For quick answers, check this FAQ and the Documentation page first.